|Before the Call
Advise participants of the TeleConference date, time, and expected duration.
Provide all printed materials to participants in advance.
Let people know that you will start promptly.
Remember ... equipment makes a difference.
Speakerphones should be of the highest quality available.
Be aware that air-to-ground and cellular phones may adversely affect sound quality and plan accordingly.
|During the Call
Take roll call.
Begin with the agenda and meeting ground rules.
Direct questions and comments to specific individuals or locations.
Encourage participation and keep things moving.
Choose a date and time for your next TeleConference while everyone is still on the line.
|Ask Participants to
Identify themselves when speaking.
Pause for others to comment.
Spell out unusual terms, names, and numbers.
Mute the speakerphone microphone when not speaking.
Seat key participants closest to the speakerphone or use a handset if possible.
Avoid putting phones on hold - phone systems with music-on-hold will disrupt the TeleConference.
|After the Call
Call to reserve your next TeleConference.